Product questions?
Ask it here! The community's got your back.
Discussion List
User Subscription Model - Members are showing up that are not in our system
Employees that have not had sheet access for over a year and no longer work with us are showing up as Members. This is a horiable model and takes all the advantages of smartsheet away. We will need to hirer a full time person to keep up with who is sharing sheets to who and all of that. It's just a lot of Admin time. I…
JavaScript Error with Bridge
I am using the API function to return a list of users as an array; Then I am using the Javascript Module to filter those users whos status is "DEACTIVATED" But I get the following error: "workflow execution failed: Plugin Error ERR_PROCESSING : failed to execute extension module : require is not defined" Here is my…
Work apps error
I have created a work app and it is viewable on my desktop but when i try to view it on a iOS device it shows me “No chart data available” which is weird cause it clearly works on my desktop. I have assigned roles to view the dashboard as well.
Integration with Ingenious.Build (Construction software)
Hello! I'm looking to connect with anyone who may have experience integrating with Ingenious.build.
Data Shuttle Exports Date Field to CSV with Incorrect Formatting
I have a Smartsheet with a few date fields that show as MM/DD/YY (I am in the US and this is standard for us). When I double click the cell is shows as MM/DD/YYYY which is how I need it appear in my CSV after Data Shuttle exports it. I do so and the CSV file shows MM/DD/YYYY when i open it in Excel. However, when I upload…
Can Free Users add or edit records via the details pane of a Dynamic View?
Perhaps I've set my Dynamic Views up incorrectly, but it doesn't seem that our free users are able to add or edit records via the Dynamic View. Am I missing something?
Google Docs error with Smartsheet Merge extension
Hello, Some of our Smartsheet users are getting the error below when they tried to use the Smartsheet Merge extension with Google Docs. It appears to only affect newer users. We have other users who have been using it for a while and it still works fine. I tried to do it and got the same error. Any idea how to fix this? Is…
Data Mesh 4004 Error
I'm curious if anyone else has run into this Data Mesh error, and if they understand why it occurs: I receive this error periodically on multiple configs. It doesn't happen often enough that it has caused any noticeable issues, and I've never seen it happen two times in a row, so this hasn't impacted our users. I want to…
What is the easiest way to find a Column ID?
I need to find the Column ID for a Bridge workflow for a column named Second_receiving_list. I've clicked everywhere to no avail. Thank you, Luis
Smartsheet data to Snowflake
We have a need to import Smartsheet data into Snowflake. Does Smartsheet have a way to save to an S3 bucket so we can download from there (using Glue maybe?), or is there a preferred method for doing that? Thanks