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Discussion List
What USM License type can edit Smartsheet Sheet via the Teams integration?
We have moved to the new User Subscription Model (USM) and many of our users share their Sheets with internal and external users. If they are external, they are considered a Guest and no license is required. For internal users, do they have to be a Member to edit or can they be a Viewer?
Workapps Home Page Going away?
Workapps is the greatest thing I have come across in 20+ years of process and portfolio management. Having users login to Workapps.smartsheet.com is awesome. All of there processes or department are in their own Workapp. No reason to go to a clunky or over loaded home page, no need for shortcuts to all these different…
Data Shuttle Attachment Issues
As of Thursdays 11/14 I have had issues getting a data shuttle workflow to run on attachment. It has work flawlessly over the past 2 years but stopped working yesterday. Nothing has changed process wise on the user end. The only way to get the workflow to run is by adding the updated attachment upload to the sheet then…
Data Shuttle: Will workflow run if file is attached via form?
Hello! Happy Friday! 😀 I am currently working on creating a Supply Request Tracker that will allow the requestor to upload their excel file with the list of needed supplies to a Smartsheet form connected to the tracker. The tracker will then use Data Shuttle to pull over the quantity, description, and item number of each…
Jira Cloud Team not syncing to Smartsheet using Jira Connector
I setup a new Smartsheet and am connecting it to Jira Cloud. All fields are syncing properly except the Team field. I have the column set up as text number but have also tried it as a Drop Down list. Neither have worked. I am not seeing any errors with the sync. Has anyone successfully synced the Teams field from Jira…
What triggers an update when using a 2 way Jira Smartsheet connector
Control Center - Contact Field
Hi, Can anyone advise how I take a contact from Intake sheet through as a Contact in the Summary Section in my project plan? As per the above it's not feeding through as a contact. Thanks for any assistance in advance. Mike
Dynamic View is missing drop down list items
I have a Dynamic View that is filtered using the "Restrict view by sheet filter" so the view only shows a certain users assigned projects. Each project has one or more resources. The "resources" column is a drop down list of all persons' names. I noticed in my Dynamic View that some names are not showing up as an option…
Multiple editors of a Jira Connector Workflow
When I create a Jira Connector Workflow, I am the only person who can edit the workflow. I can see other workflows but can only Delete or Disable them. I have been researching this but have only found articles talking about how this is a new feature request but has not been implemented yet. The articles are a couple of…
⚡ Special Characters in Control Center
Hello! We have a few blueprints in Control Center with a lot of assets. We're trying to use emojis/icons to draw attention to certain sheets & group/sort them while minimizing the number of folders. For example, one folder might contain something like this: 🗺 Project Plan A 🗺 Project Plan B 🗺 Project Plan C 👥 My Tasks…