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Resource management
Hi, can I confirm that the resource management tool (https://www.smartsheet.com/platform/resource-management) is available with the Business plan, which is currently GBP19 per month? Thanks.
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Need a response from support - any ideas how to escalate cases?
I purchased smartsheet for our organisation this week as we would like to use it for resource management. The resource management app isnt working properly, as we just get errors every time we log in. I've logged a support ticket with smartsheet and left an email, but have had no response. Is anyone aware of any way to…
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task cut
Hi everyone, I'm trying RM and I have this situation: Task1 has been programmed for User. While executing task 1, an urgent task (2) has been assigned to User. So, User needs to stop Task 1 and suspend it for a period. Must give priority to urgent task (2) How can I handle this in RM? Is it possible to cut the activity? It…
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Couldn't Login without account able to select
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New Submitters get access to the underlying sheet automatically.
Hi Team, I have created a Smartsheet form which is being actively used. How do I ensure that new Submitters get view only access to the underlying sheet automatically. Can this be achieved through automation/WF. or any other way. Thanks. Gaurav
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Resource Management and Contact List
I have a project tracking sheet where the "Assigned To" field is a contact list. For the first row of the sheet, the Assigned To cell is calculated based on a Summary Sheet value (=[IT Contact]#). All the task level Assigned To values are then selected from the contact list from-down. This works fine until I turn on…
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Why have all overloading icons disappeared in Legacy Resource Management
All of our project plans use Legacy Resource Management, but today all of the red icons that indicate when someone is overallocated have disappeared across our plans. Is anyone else having this issue?
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How to Buy Resource Management after trial period
Hi. I used 1month trial for Resource Management and I am fully happy with product. I upgraded my account to "Business" but still I am getting info in my Smartsheet account that I have to contact Smartsheet for price. I filled all forms, keep receiving non-helpful e-mails from Smartsheet team that soon somebody will contact…
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Signing in and Purchasing Resource Management
I have successfully requested a free trial of Resource Management but am unable to sign in. I have a Smartsheet licence, but am presented with the following message: "Your current role does not have permission to access this page" Can anyone support me to start using the trial, with the intention of purchasing Resource…
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Accessing Past Smartsheet Invoices
Despite diligently following SmartSheet's instructions on how to get support, including, but not limited to, messaging, emailing and calling Smartsheet, I have been unable to find a way to receive/download past SmartSheet invoices (ie an invoice for payment completed to SmartSheet). Our account was once with 10000ft and is…