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I am an editor on a smartsheet but can't edit the sheet
Hi, I would appreciate your help. I am assigned as editor on a sheet by the Admin, but I can't edit the sheet. I have logged out and back in. I appreciate your assistance. I even opened smartsheet in a different internet browser.
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Automation of additional line items and events once original event date created
I am trying to create a detailed calendar for my team. I would like it so that when I create an event, depending on the event type, Smartsheet knows to create additional events on certain dates before and after this original event. I would like the rows to be added automatically to the sheet once the original event is…
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Recording Clock In and Clock Out
We use a sheet with a form accessed through a QR code to Clock In and Clock Out. The problem is that to figure out the calculation the sheet is downloaded to an Excel spreadsheet and calculated to determine how many hours each person recorded on the time sheet. Is there an add-on or any solution available in smartsheet…
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Move Row populating at row 51
Hi All, I am working on a project where I have a form to add rows to a main sheet and then the main sheet copies certain rows to a set of 4 helper sheets. I have set the form to populate from the top of the sheet. When the copy rows automation kicks in the rows copied are sent to row 51 similar to how a form populates if…
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How to sort data by date?
Hi guys. I'm hoping someone can help me. I emailed support but got no reply! I have a sheet with data on it from the beginning of the year. I recently hit sort by ascending and cant change it back. So instead of my data going from 1st- 31st jan. 1st-28th Feb etc its going 01st jan, 01st feb, 01st march and so on. Any idea…
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Add an active link or document to a form
Hi All - I can't seem to find a good process for this: add either a document as an attachment, or an active link, to a form that will be sent out to users (sharepoint, via teams). They would open the document or link, then respond to the questions/etc in the form. The users would not be uploading their own documents. I…
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Asset register report/dashboard showing latest child row data only
Hi there, I'm trying to build an asset register in smartsheet with parent rows for the initial addition of the asset record and then child rows to record any future tickets logged against that asset and the corresponding asset status (so the asset history can easily be tracked). The objective is to provide customers with a…
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Dashboard's Widgets random blackouts
Hello, I'm currently facing an issue, I have implemented several Dashboards in cotrol rooms on a chemical plant. Since a few days, the widgets randomly refuses load. When I reload the page several times, suddenly they all appear, but after an automatic update (typically 10 minutes), some widgets seems to blackout. And on…
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Potential Causes for Performance issues (loading time, saving time) in Smartsheet workspace/sheet
Dear all, We have developed a Smartsheet workspace for our customer and he has complained recently that his team is encountering performance issues, with delays in the loading time of this specific workspace, and the main master sheet. The workspace users have trouble with the significantly delaying time to load the sheet…
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Smartsheets tab freezing
Hello, my users have been having an ongoing issue for the last couple of weeks where the tab for smartsheets will freeze when left alone for a few minutes. It happens when in a sheet or not in a sheet. This can be consistently replicated when the computers lock screen is triggered. I have contacted support and they…
