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Proofs Very Slow to Open
Over the last couple of days, proofs that I have been trying to access have been slow to open, and when they do open, a page may not load or be missing from view. My proofs are PDFs and are around 1MB to 2MB each. It is hampering my ability to quickly review my documents in a timely manner. I have reached out to Support…
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Is anyone having issues with Proofs?
Hello, My team is having some major issues with proofing tool. It's taking some time to open the proofs, when they do open, many pages/attachments are not displayed, the reviewers cannot download the attachments or comment on them. We have tried opening in different browsers and in incognito, but still are having the same…
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Sharing accessibility
Hello! We have two team members with the same Smartsheet access across reports, dynamic views, sheets, dashboards, notifications and workapps. However, Smartsheet recognises one of their email addresses in all platforms but not the other. For example, in workapps and dynamic view, when you type in the persons name to share…
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Annual Calendar Template by Day multi activities
Hi, the default set up for the Annual Calendar template seems to only anticipate one activity per day. How can I input multiple Activities per date without adding a new row and duplicating the day of the week and date?
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Can a smartsheet be set up to trigger another smartsheet based on a "yes" answer?
I have a smartsheet that has a list of questions - drop down is Yes or No. If Yes is selected I would like that to trigger another sheet and automatically "send an update request" to the person that selected the originating "yes". Is this possible? Thanks! Marlene
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Is it possible to freeze multiple columns in the same sheet?
I am hoping to freeze multiple columns in the same sheet, but it seems like I can only freeze one column at at time. When I tried to freeze a second column, it cancels the first one. Is there a way to freeze multiple columns? For example, freezing both columns A and J. Thank you.
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Need help with creating report(s) with data from a Survey
Hello, I am still fairly new to Smartsheet and need some help turning around data from a survey I sent out. I have 600+ responses that I used the Request an Update function in Smartsheet to obtain, that I now need to summarize and I have no idea how to start the summary process. The survey is regarding Security Services at…
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"When a Date is Reached" Automation
Hi, I'm trying to set myself yearly and monthly reminders, based on the "When a date is reached" trigger. I would like to have one column called "Frequency" where I can choose either "monthly" or "yearly". I then would have two additional columns one that says "day" and one for "month". For example, if I want to get a…
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Workflow OR conditions
Hello, I am creating a workflow for notification (send out alert to my email address) while I have some questions about setting up the condition. It's a sharing sheet that people need to get into and update some fields. I have Column: Type - indicates the employee is a new hire or being terminated. Column: Date (to be)…
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Can I have an intake form that fills in certain fields in multiple sheets?
I have a sheet of all apparel information and a sheet of all staff information. I want to create a form that pulls the staff information and the piece of apparel they are taken into a separate sheet. I can than pull a report for who got what during a month. My form would have the these fields: Staff number, apparel number
