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Time Stamp
Is there a way to "TimeStamp" a row when it is Initially Created?
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Unable to Access File
Everyone in our company is unable to access a file that we have created ourselves. The attached error asks that we Request Access but no one is getting an email. Is there something else I can try? It is a document that has not been accessed in a few months. Would it be deleted after a certain period of time if that's the…
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Weekly Automated Staus Emails to Clients
I'm running a landscape installation company in Smartsheet and I'd like to set up a way to send an automated weekly email to the client's email address stored in a contact column with their jobs that are coming up in the next few days. In my sheet, each row represents a job and I have a start date. I see that I can filter…
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Only looking up specific row to edit
I have a list of 500 staff members with contact details. If one of my staff changes their phone number, is there a way to lookup the staff member's row and change the values of one of the columns (in this case Phone Number), but could be any other 30 columns. Basically some sort of form: type name > details come up and…
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Update requests and attachments
Is there a way to send out an update request that allows receivers to attach a document to the request, without them seeing the other documents that are attached to the row and/or accidentally deleting what is already attached. We use a running document for certifications. When something expires, we want to send out auto…
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Resource Allocation
Greetings, I am new to the aspect of resource allocation. I need to know apart from people can objects (computers, scientific instruments etc) be allocated as resources, as I need to keep a tab on the overuse of certain equipments at my organisation. Next, can only people with licensed accounts be tracked as resources on…
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Automated - Otherwise - etc
I have three sets of dates in a worksheet. Initial Date, Completion Date and Closure Date. The Completion Date is often missed by personnel skipping steps, so i have added an "otherwise" condition with a Request an Update for this date. The initial condition is that this field must be filled in PRIOR to closure. But once…
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System Issue with Alerts?
Is there a system issue currently that is preventing the creating of new alerts? We have tried to set some up since yesterday and they are not working. We have previously successfully set up alerts. Someone suggested there is currently a system issue.
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Issue is not displayed in Gantt view
Hi! For some reason Smartsheet doesn't show my issues and it's estimated time in Gantt view: (see the ones in the rows 67 and 68) (Image attached below.) Maybe that's because of 2.5h estimate, but even if I change it to 2h or 1h it doen't work. Both tasks have dpendencies but Smartsheet system didnt calculate their Start…
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Creating new sheet using Java API - Unable to create child tasks
I am trying to create a smartsheet using Java API that fills data in parent/child task format. I tried couple of options, but I was getting exception. I am not sure if it is possible. So, I tried another option, where I created the sheet and then re-read the sheet and tried to indent the rows using following code - //…
