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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Adding Rows in a sheet
When adding rows to a sheet, why does the Dashboard graphs not recalculate the graphs with the new rows? Seems the only way to fix this is to back in the graph and select the new data rows. Am I doing something wrong? Thanks David
sheet ownership transferred over without owner accepting request
Someone who I made admin of a sheet I created was able take ownership of this sheet without me accepting the request. This has happened before without even a request submitted to take ownership and I don’t understand how is this possible, did anybody experience this as well? The same admin was able to take ownership of…
Report in Publish View - no sorting abilities
I am trying to share a report via published view and noticed that people with that link cannot sort rows. The option is there but it is greyed out. Is there something just not turned on to be able to do this?
Datamesh Partial Error
I am receiving an error in multiple datameshes labeled Partial_Error. Does anyone know what is causing this or how to fix the error?
User Expiry
I have a editor user that recently received a notification say that his account is going to expiry within 20days. When i clicked on the information icon, the website promt me to upgrade this account to be admin account. But this staff is not admin person. So he can't access to admin function. Please help..... Thanks,…
cannot download attached files
The sheet that I have shared with a colleague has attached mp4 files but he cannot download them. The download option is grayed-out. His permissions are set to: Editor-can share. When he clicks to download, it asks him to log in with his Google account (as shown in the screenshot). Does anyone know how I can change…
Smartsheet Calendar and New Widget
I attempted to launch Smartsheet Calendar from the new widget in the upper right corner. The App launched, asked me to sign in via Smartsheet, accept the terms and conditions and when I did, none of my existing calendars are visible. The calendars are still accessible via separate browser bookmarks. Anyone else experience…
Add New Contacts from Send Update Request
We have some Smartsheet users on our Enterprise plan who are able to add contacts when sending an update request. I am the owner of the sheet and I do not have the selection button to add a new contact as shown in screenshot labeled Capture 1. However, 3 users who are not licensed and only have Editor permissions have the…
Customer Database
I'm looking for a way to track our applicant demographics. Any one have any ideas to track all your customers in one place?
Automatic duplication drop-downs
Is there anyway that I can get a drop down tab to duplicate itself once it has been selected on a smartsheet form?

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Filtering out Status based on two criteria - Not working!
Hi, I'm at a loss and could use some guidance please! I'm running a report from my project plan to see Customer Tasks Statues by Phase if status is not "Complete" or "Not Required". The Complete status don't show but the "Not Required" do. I have tried all the options (Is not blank, Is not equal to, does not contain, is…
Percent showing up in thousands
Hello, why is my 32 showing 3,200% instead of 32%
Autopopulate an email address with each new row
Hello, Community! I am trying to set up an automation that adds a specific email address to a field with the creation of each new row. It should be very straightforward but does not seem to work consistently. Trigger - when a row is added Condition - if a specific contact info field is blank {{Notify XYZ}} Action - assign…

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