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Automation Workflows
When using automated workflows, a random workflow is sending an email notifying "specific people" of the change to the row, when in fact the change was not related to that workflow. Essentially, team members are receiving multiple email notifications in error. Only one workflow should send the notification but a second…
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Permissions not updating
I was given editing permissions this morning but when I open the sheet it still says I am View Only.
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Dynamic View - Can unlicensed users access and update using Dynamic View?
I have a use case where we have a list of customers outside of the company who are requesting access to a specific Smartsheet and update a "Notes" column. There are over a 100 external users who need this access, so issuing a license for each is not an option because of costs. Is it possible to provide access to…
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Automation Workflows - Grouped Email
Hello, I’m writing to request assistance regarding automation notification emails in Smartsheet. Issue: I have an automation set up to notify people when I need jobs scheduled. However, instead of sending a separate email for each job/row, Smartsheet combines multiple notifications into a single, grouped email. This makes…
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indent for entire cell
Hi I'm trying to make indent for 78 groups, is there a way to make it in one click or I need to do it one by one. see image below, e.g., I want contioue up to B-78, and that takes a lot f time. Any suggestion?
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Request for Update Report (or something like it)
Hi there! I'm hoping this group can help. I'm building out program/project management & tracking at my company. We have 8 grids (one for each dept) that funnel into multiple reports and dashboards. Within each grid/sheet, there are multiple projects that have CHILDREN project plans nested underneath. We want project owners…
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extra blank page on my dashboard print to PDF
I opened a case with support, but they told me to try on firefox or portrait, however neither suggestions worked. I am trying to print a dashboard. I cant figure out where the heck the margin is and it keeps adding a blank page. I also tried consolidate blank spaces, but that didnt fix either.
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Text Wrapping on Report Group Headings
It would be very helpful to have text wrapping on the headings that appear when you 'group by' on reports. In our case, we group some reports by project name as this is most intuitive for the users of the reports. These project names can often be several words long, and it looks really untidy when half the project name…
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Analyze data now includes suggested prompts for chart generation
The analyze data AI tool helps you quickly get insights into your data, instantly generate charts and metrics, and then add AI-generated charts to your dashboards. We’re now providing you with more help to get started by automatically suggesting charts based on the data in your sheet, so you can get insights right away…
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Support Email
Hi, I can't seem to find the email address that I used to use for Smartsheet support. I am trying to find for a peer of mine. Is anyone able to provide me with this? Thank you, Crystal