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How do I set a dropdown list column to have a default initial value.
I am have a smartsheet which I use as a tracking log for RFI questions on projects. Each row is a separate question/RFI. One column is the status, which is formatted as a drop down list with a handful of options. I'd like to set that column to default to one of the options on the list. Is there a way to do this? In the…
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Looking for solutions to share Dynamic Views
This discussion was created from comments split from: Dynamic View- Restrict view by current user.
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Jira and Salesforce Connector in the Integration Panel
August 28, 2025 This release adds the Jira and Salesforce Connector to the Integrations Panel in table view, providing an additional entry point into the Jira and Salesforce Connector. Users can now initiate the creation of Jira and Salesforce Connector workflows from the sheet through this interface, as well as seeing if…
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User Subscription Model (USM) Users Who Have Had a Provisional Period
I am trying to create communication and training resources as we prepare our transition to USM. Do I understand the USM articles correctly - if a user who has already had a provisional period is later shared at a higher permission level, it will automatically put them into a provisional status again? Does the system…
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New entries to the Smartsheet don't include formulas
Hi all, New entries into my Smartsheet are not including the 2 formulas I have created. I have tried the troubleshooting which advised the following: Ensure the formulas are present in cells near where you want the new rows to appear. Check if the last row before the new entry is indented, and remove any unnecessary…
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Legacy Plan Changes Allowing External Users Able to Create Assets
Hi - can someone help me understand or get caught up on the changes to user capabilities under the legacy plan? I've opened up a support ticket about this. I took over as the System Admin last year. In trying to clean up our user list, I discovered an external user on our User Type report but NOT on the User Management…
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Dropdown in form
Hi Community, I created a form in Smartsheet with a dropdown column. The dropdown appears, but I cannot add or select any value in the form. It stays blank, and no options are available to choose from. Has anyone experienced this issue before? Could it be a problem with how I set up the column type or the form? Any…
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Will and API token for a report give access to the Sheet the Report generated from?
Hi, I have a large Smartsheet, I want to generate a row report that reduces information displayed down to a specific group. For that Row Report, if I were to generate an API token and share it to a third party, will that third part have access to the information on the original 'Grid' sheet, or will it be reduced to what…
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Formula for Resource Type, Resource Name and Year
Hello - We have set up a sheet to pull from a Master document to include Resource Type, Resource Name and Year. The Year is from a Helper column. Can someone review the current formula we have to identify where we went wrong to no pull "zero" as the result vs the actual number. Before adding in the Help Year and Reference,…
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Will Smartsheet roll out an enhancement adding the ability to have more that 20,000 rows per sheet?
We use Smartsheet for several data repositories to feed data into other sheets via formula. We are running into issues because of the row limit in sheets. Will you be adjusting the sheet row limit, if so when?