-
Removing a Licese
Hi - I am trying to determine when to Deactivate a user vs Removing their license. If I were to Remove a license from a user and not transfer any of the items they previously owned to anyone, What happens to those items? Do they delete after a certain amount of days? If I were to Deactivate the license from the user: What…
-
Choose orientation for Email Notifications
Currently when a project is assigned our sheet is set up to automatically send an email to the person assigned. These are coming through with the row displaying horizontally. Since we have quite a few columns, this is annoying and not user-friendly. There should be a way to choose between horizontal and vertical…
-
Flashing icon on dashboard page - please stop
I've been patiently waiting for this horrible flashing icon to go away for about a month now. PLEASE make it stop. There are new features - I get it. I will be happy if you never use animated UI icons again.
-
Moved: Flashing icon on dashboard page - please stop
This discussion has been moved.
-
Not able to save
Hi, Is anyone else having difficulty saving their work? I have tried different browsers, giving it time to save and even redone work. When I go to save I get an error message and then I have to abandon all the work I did. Not sure why this is happening- it happed before, but now it seems to be more frequent. Any insight…
-
Basic Logic in Forms - Not working
Hi all, Im setting up a form, and what should be quite simple doesnt seem to be working for a logic request. I have a question midway through the form, if the user selects the anser 'Yes' from the dropdown (field A), a field appears to answer (Field B). If its a no, then the field stays hidden and move on to the next…
-
Smartsheet API Bug: Copy Sheet with include=forms Fails (Regression)
Hello Support Team, We are experiencing an issue with the Smartsheet Copy Sheet API when attempting to include forms. Endpoint: POST https://api.smartsheet.com/2.0/sheets/1097094865571716/copy?include=forms Request Body: { "destinationType": "folder", "destinationId": 608151415351172, "newName": "new_sheet_included_Forms"…
-
Dashboard of dashboards
I need help please. Can you please guide me on creating a dashboard for a manager to access all his team member's dashboards in one place.
-
Error on loading template
Good day, I need help please. I am currently struggling to open new sheets making use of existing templates, this has never been a problem before. I already tried to use 2 different browsers for this (Google & Microsoft Edge), I am still getting the same error. I am not able to do some work and falling on a backlog due to…
-
Resource Management not showing connected Smartsheet Project
Hi all and @Genevieve P. ! We recently had help setting up a Project Management Office workspace to create, track and report on all projects going through our company. We also purchased the Resource Management software to manage resources. Part of the goal is to create the projects in Smartsheet through the PMO workspace,…