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Compiling a multi-department calendar/timeline
This may seem super basic, but I work in tandem with 4 different teams and need to construct a calendar/timeline for all of these separate departments. What is the easiest way to gather the information? Some teams use smartsheet, some use excel, but none have the same format and none really "talk" with each other - hence…
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Move Row automation no longer triggering?
Hey all- we've had automations to move completed rows to an archive server in place for years- within the last month they've stopped triggering correctly. Has anyone else been experiencing it? Any fixes in the ether? Some "first tier diagnostic answers" below: There is definitely room in the destination sheet for new…
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How to get in contact with support
I have a urgent matter in needed to restore some deleted data for one of our company VIPs. Our plan only allows us to create tickets online (no calls, email, chat, etc.), but even after days of several tickets being opened, no one has touched them at all, they are all still unassigned. Does anyone know how to get in…
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Copy Collection to new Workspace
Hello - I lead a PMO which manages many projects throughout the year. We have developed template project toolkits for common project types that are copied over for each new project. We are very interesting in creating collections for these template toolkits, but unfortunately it is not possible to copy a Collection to a…
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Calendar App on Dashboard - First rows not showing in display (not a filter issue)
Hi All, I've added a Calendar to a dashboard, and the first 1 or 2 rows on calendar are not displaying. I know the content on calendar is correct (confirmed when viewed outside of dashboard). There are no options or ability to scroll up to see the top content, nor does resizing the widget correct this. First image is of…
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includeAll Deprecation
Hello everyone, Looking for some assistance on the replacement of includeAll parameter for update column (Multi Dropdown). Looks like I'm limited to 1000 options now, so curious if there is a workaround. Any help would be appreciated on how people are using pagination or if this has been addressed a different way now.…
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"WBS Helper Columns->" column
Does anybody know what the "WBS Helper Columns->" column does in the Project with Work Breakdown Schedule (WBS) template? Is it just a helper column where a function could reside, or does it have an "Off the Shelf" purpose?
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"Helpful" Popups
There should be a way to hide tips and tricks from Smartsheet. If you have been working with formulas for years, you should be able to type in a formula without a pop up that blocks the other cells telling you how to use the =SUM() for example. It is always in the way of the cells I need to select. Should automatically…
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API Smartsheet token returning a 401 unauthorized error
Anyone know how I fix my API Smartsheet token returning a 401 unauthorized error when trying to access a sheet I am the owner of and created myself?
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Hyperlinks in Alerts/Update Requests and Shortened URLs
I've seen other posts on this and articles online, but I am wondering if anyone has a workaround to make URLs in Alerts/Update Requests hyperlinks. It doesn't make sense requiring someone to copy/paste a URL into a web browser. I tried to include it as a field, rather than as text within the message, and even though it is…