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Do not receive the second verification code to access files/sheets
I receive the first verification code to log in to Smartsheet, however when I click on a specific file/sheet, it asks for a second verification code which never arrives (not in junk either). Hence I can log into SmartSheet but cant open any file. What is the potential cause and whats the solution?
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New Smartsheet UI
The new Smartsheet UI that has been pushed recently is driving me crazy - i cant find automation anymore It use to be here: I'm going insane - can we go back to the old version? :(
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Expired Date Formula
I have 2 columns one for date and one for status. When the date is in the past, I want the status column to show "expired" How do I set this up?
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Supporting Additional Embedded Content Domains
How can I get additional sites supported to allow embeds ? Specifically, trying to add conent from Mapline.com and zeemaps.com
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Remove AI Creation Pop-Up on First Login
I've had a lot of confusion when onboarding new users to the platform—the pop-up that offers AI help in creating a new project/item is not relevant to my users. It's added more to my plate when onboarding new employees, as I can no longer just send them a link to the 1 or 2 sheets they actually need for their role and send…
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Workspace and Sheet ready-only after changing plan
Hey All, After changing from annual to monthly billing (by way of cancelling annual plan and immediately purchasing monthly business plan, per smartsheet support) the one workspace and sheet in our account is now ready only. When trying to view the sheet, an error message is displayed indicating that the sheet is…
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Annotations of Microsoft Files in File Library now available.
March 2, 2026 Users are now able to add annotations to Microsoft files in File Library. This is a highly requested feature for File Library users as Microsoft files are one of the most popular file types that are uploaded into Smartsheet. Learn more. Environment Availability: All Plan Availability: All Subscription Model…
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Fiscal year set to Feb causes year to be incorrect
My Timeline Display is set to fiscal quarters then months. e.g. Q4 FY 2018 / Dec 2018 If I set the fiscal year to start in Jan everything looks fine. If I change the fiscal year to start in Feb the calendar shows the current month as Jan 2018 and the next month to be Feb 2019 instead of Feb 2018.
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Conversations: Add ability to quickly tag a comment for follow up and filter to find only those for follow up
I'd like the option to tag a comment for future follow up, and have the ability to filter all comments for those needing follow up. We use Conversations in our team meeting to capture ideas, changes, or follow ups needed. Also, for comments added in between meetings, I like to peruse what users have added and flag what we…
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New Browse interface
Anybody else hate the new Browse interface, forcing you to click twice to find the browse pane? I suppose it's helpful if you only work on 10 sheets, I have significantly more workspaces and sheets. Not impressed with the new notifications view either.