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Workflows Keep the Work Flowing Leak-Free
I cannot emphasize enough - Smartsheet is my tool of choice for process management with full integrity and now process leakage. From the Forms that allow you to auto populate the Grids to collect data to analyze and present in a Dashboard, Smartsheet process management is completely self contained. I recently implemented a…
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Calling for Support
I'm pretty sure I'm not posting this discussion/question the correct way, so if I need to submit this differently please feel free to do it for me or tell me how to enter this. Has anyone taken issue to getting AI support when calling the help desk? I've had some troubleshooting issues lately and while usually I can find…
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Using Smartsheet for SOP / policy acknowledgements?
I’m exploring using Smartsheet as a central place to manage SOPs and internal documents and was curious if anyone is actively using it this way. Specifically, I’m interested in how people are handling things like: Notifying staff when a new SOP or document is posted or updated Requiring staff to acknowledge they’ve read it…
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How to do cell linking in new Smartsheet lauout
Trying to link cell from other sheet and I'm not finding the symbol for it in the toolbar. I have the new layout. Anyone know have to do that?
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February Question of the Month - Join the conversation and receive a badge
Hello hello Community! We’re one month into 2026, and you’re already bringing your best into the new year. In January, we all got together and shared the new ideas we want to explore this year, and I was pleasantly surprised to see so many of you want to master Bridge. Taking note. 📝 Now who’s ready for our next question?…
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How to get support on a Pro plan
After having been an advanced business account user for a long period I took a rest from Smartsheet and cancelled my account. Recently, I signed up again as a single Pro user, paying annually in advance, which ought to provide web-based ticketing support. Unfortunately, Smartsheet fails to recognise ownership of my account…
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Poor support
After having been an advanced user of Smartsheet over several years I cancelled my subscription for a few months and then went back onto the Pro level on 11th Feb - paying $156 AUD for the year in advance. The Pro level includes: Unlimited free Viewers Gantt, table, board, and calendar viewView your projects, programs,…
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A memorable year for the Smartsheet Community
Hello Smartsheet Community, I hope January has been an energizing and inspiring month for you so far. As we look forward to all the amazing open doors 2026 has for us, let’s take one last look back at 2025 to celebrate an incredible year of growth, connection, and achievement for the Community. 10 Years of Community & 20…
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Why can’t I suddenly not edit any sheets in a shared workspace where we both are on a pro plan ?
I am unable to edit several sheets where I am either the owner or have Admin permissions. Both the sheet owner and I are on a Pro Plan, and I have confirmed that I am a licensed user. I have also verified my Admin permissions, checked for locked content, and ensured my browser and app are up to date. Despite these steps,…
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January Question of the Month - Join the conversation and receive a badge
Happy 2026, Community. I am so happy to welcome a brand-new year with all of you. I hope you’ve had a wonderful holiday season and are feeling inspired to make 2026 one for the books! We closed 2025 with your creative holiday ideas, and honestly, I wish I could add them all to the calendar. Based on your responses, I think…