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Connectivity Issues
Hello everyone! Has anybody been experiencing issues to load or connect to Smartsheet? My entire work organization has been experiencing issues to use Samrtsheet this week, specially on the afternoons. At first I thought it could be our internet connection but I'm able to use my mail, browser, etc. Its just Smartsheet that…
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Conditional Logic on Likert Scale Not Working
Hi Community, I've created a form with conditional logic. All of my logic works perfectly except for a 'any of' Likert Scale response. For context, if a user submits a response of 1, 2 or 7, a secondary question should populate. The response list does include'N/A', i.e. N/A, 1, 2, 3, 4, 5, 6, 7. I have already attempted to…
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Does anyone know why a link to an attachment would expire in 14 days instead of 30?
We have created automation to generate a document based on a submitted request. Automation then sends an email with link to our case queue to be parsed out to the appropriate people. Everything I can find on attachment links indicates they expire in 30 days or when accessed 100 times. Our attachment links expired in 14…
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Trying to get a report filter to show what I need - any ideas?
Hi there, I have a report that I am using to show all the Smartsheet rows that are about artificial intelligence. I have several filters set using the "contains" option. As you can see, one of the items is AI. Unfortunately, this pulls everything that has AI, such as the word "contain." When I put AI in quotation marks,…
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Percentages not displaying correctly in Report Summary
Hi, In this report. I want to total up a number of percentages coming from different sheets. Sometimes the percentages add up as percentages, sometimes they display as an fraction. The source sheets are all from the same template, so should be formatted the same way, though I have noticed that certain files seem to be…
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Flagging this Month or Last Month
I am trying to create a helper column to flag something as occuring "This Month" or "Last Month" This is the formula I'm using. =IF(Date@row = MONTH(TODAY()), "This Month", "Last Month") It is saying #INVALID OPERATION. Not sure what I have wrong here.
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PDF Attachment Downloads
We used to be able to click one time on the PDF symbol to open our documents, but now have to click on the three dots and then get this menu and select open in new tab. The single click still works if we are opening a Word document, just not with PDF. Is there a way to get this function back?
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incorrect routing of workflow delivery alerts
Change in ownership, but the creator of this sheet is still being pinged. Aside from "save as new" under new owner account, any suggestions to correct this routing? Thanks
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Error - Approved Domain Sharing List
Hello, I'm trying to share my sheet, but I receive an error that says: I'm sharing to a person within my company so it should be secure. Thanks, Amy
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Commenter Permissions Not Working When Sheet is Viewed in WorkApp
I am running into an issue were users that have been granted "Commenter" permissions on one of my sheets are unable to comment or add attachments when viewing the sheet via my WorkApp. When setting the Page Permissions of the WorkApp, only Editor, Viewer, or Hidden are available for selection under each role. My wish is to…