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Primary Email
Hello, I'm system admin and I'm trying to change my primary email but it wont let me. All the help resources brings me back to system admin. But I'm system admin. Help pls.
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Time Zone / real time stamp
hello, How can I set our account to reflect real time and dates. for example, when viewing the cell history, It usually shows the day before. The correct time stamp for this edit should be 9/3/25 5:50pm. Any way to change this to our correct time zone? We are in Guam.
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HTTP Request for Automations
Developers could gain a lot more access if you allowed for HTTP requests within automations.
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Downgrade from Business to Pro difficulty
Hi - we have a Business plan with 4 members and since the re-structuring, we want to downgrade to the Pro plan with 10 users as it fits us better. This doesn't seem possible because on the billing page, i use the compare plans link, then click Start now on the pro plan, but it then just brings me to the billing page with…
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Anyone getting JIRA API errors using the connector?
We are using the Jira/Smartsheets connector and got this error: Invalid response from JIRA. statusCode: 410, reasonPhrase: Gone The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at Looks like the connector needs to be updated. Anyone know anything…
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Embed Web Content (Internal Website) on Dashboard
Hi Community ~ I'm trying to embed web content (from an internal company website) on a dashboard. We have added it as a trusted domain in Admin center and enabled the web content widget in security and controls. I was able to embed it but it won't display. I get a message saying that the domain (which is an internal…
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Dynamic formula to return date of next Thursday every week.
I'm wondering if anyone has worked out a dynamic formula to return the date of the 'next' Thursday of the month. I have a worksheet where I need to send out a reminder to a contacts in a contact column in the worksheet each Thursday of the current month if a criteria has not been met. When criteria has been met, then…
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Work With Flow - Operation Smile Story
Hello Community, We loved your responses on our first Work With Flow story, and now we're happy to bring you the next installment in the series! When individuals or teams Work With Flow, they work in a way that is efficient, intuitive and empowering. Rather than getting bogged down by complexities, they find rhythm. Being…
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Export Timeline view?
Hello! I am looking to use the Timeline view as a visual for presentations and wondering how I can export it into a pdf? If this is not possible, then also wondering what other solutions from Smartsheet would provide a similar visual for program management needs? Thank you!!
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Why are my answers not showing up when a document is generated?
I have my Smartsheet set to generate a document when a form is filled out. The document is a fillable PDF and when the document generates not all of the answers populate on the generated PDF. I have tried making the PDF again from scratch, I have tried copying and pasting the fields so I know they're the exact same…