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Can Data Shuttle avoid overwriting existing cells that meet a current criteria in Smartsheet?
I am uploading a status from another system. The other system may contain information not yet available in Smartsheet, but Smartsheet remains the most current version. If an item is marked as "Complete" in Smartsheet, I'd like it to remain "Complete" and not be overwritten by the Data Shuttle. I see there are filters for…
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"{Jira User ID} is not a valid user for the given JIRA Project" sync error - Connector
We have just had our first user leave the company who was an Assignee on a Smartsheet that has the Jira Connector, so I am learning a lesson. The hundreds of tickets he was an Assignee on are suddenly throwing the error listed in the subject. I have seen that the fix is to change the Connector to pull the Assignee Display…
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Generate Documents - Can contact names be filled instead of contact email address?
Hi there, Hope all is well. Hope someone could help. I have created a fillable pdf to be used with the new "Generate Documents" feature. It works great except for one issue. When I map the "Assign to" field or any contact field, it fills the document field with the contact email address and not the contact name. Is there…
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Jira Connector Error - Illegal Character
Hello, We are working on a bi-directional sync via Jira Connector and continue to receive this error when we try to push new tickets into Jira from our Smartsheet (which is successfully receiving Jira updates and updating existing tickets) - JIRA rest client exception occurred while syncing issue.…
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Need some help linking an entire column in a Master Summary Sheet to all my existing projects
I have Control Center and a few different master summaries. I created a new master summary and want to include all existing projects. I copied one of my existing Master Summaries but there are a couple columns that were missing from the one I copied, but it's the closest to what I need so I am stuck with it. So I manually…
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Export Report Using Data Shuttle
I'm trying to setup an export of a report using Data Shuttle in Smartsheet (to export it to Google Sheets so that I can combine it with another of my reports) and when I type in the name of the report in Data Shuttle it finds the report but won't let me select it. If I click through the folders for the report I can't find…
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How do you get a data shuttle filter to work on a column with a formula?
I'm trying to set up a data shuttle to filter out any studios that do not have "Send Survey?" checked. I've tried using "Send Survey? equals 1" and "Send Survey? equals True" and both don't work. Any help is appreciated!
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Bridge Error: Failed to call add rows
I have a Bridge workflow that will add a row containing project title and some IDs. I added a new destination sheet to it, and I get the following error only for this particular sheet: The target column names and sheet ID are all correct, and I have editing rights to the sheet; I don't see any other issues. It works for…
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Connecting Smartsheet to Tableau (Mac User)
Hi everyone, I am currently trying to connect Smartsheets to Tableau to create live dashboards using sheets from Smartsheet that I can share across my organization. I have explored the WDC method to set up this connection but with WDC 2.0 being deprecated in 2025 and with WDC 3.0 not being supported on Tableau public, I am…
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Integration with EPIC
Has anyone done any integration with EPIC ? https://www.epic.com/ Pulling out of Epic and into Smartsheet Pulling out of Smartsheet and into Epic
