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Why is a brand new user able to request access to a deleted sheet?
I deleted a sheet no longer used on 12/11/2024. A new employee with a new user account hired on 1/3/2025 was able to request access to this sheet and it appears from the request that she had the same folder structure I had before I deleted it, unless the system was identifying the item structure from my account. My…
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Missing Data on Metric Widget During a Dashboard Global Update
Hello, I recently ran a global update on a dashboard in a child blueprint and found all existing projects now show a "missing data" in a metric widget. New provisioned projects do not have this issue. The metric is pulled from a sheet cell that is part of the project blueprint. The source sheet has not been renamed or…
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Filter Criteria in Workapp stops working, is there an issue in workapp?
I have created a WorkApp with a few report sheets using my licensed work account. Initially, the filter criteria were working fine. However, earlier today, it stopped functioning properly and now shows the following prompt every time I try to create a filter: (see screenshots) Could you please help me resolve this issue?…
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Dashboard Levels in this error when performing a Control Center global update?
I get these errors, but not sure how to troubleshoot when attempting to perform a global update to a dashboard. I checked all the references in the widgets, ownership/access, etc.
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Data Shuttle when they are more than one line for the Unique ID
I have a source file with a mess of data. I pretty much have it cleaned up so that for each of my phase dates I have a raw data file that I can export and attach into my clean sheet. The problem is that once it hits the first row with the matching opportunity ID# (unique field) it stops matching. I need it to go to the…
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Data bridge - creating multiple, nested rows from form submission
I am watching back the ENGAGE '24 "Discover advanced automations using Bridge by Smartsheet" presentation, done by Josh Jones and Chad Eiring. I'm trying to recreate the solution shown in the later half of the presentation that takes a form entry, gets row, and splits it out into multiple rows/tasks nested under the…
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Transfer of Ownership of Pivot not working
Hi, I am trying to transfer pivots that I created - yet it is giving me a response . I have transferred ownership of the source sheet already to the person I am trying to transfer the pivots to. Is there any work around to this?
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Dynamic View "This app was deleted or not published"
Certain users for a dynamic view, who are shared on it via a share group, are receiving the error "This app was deleted or not published" - however they are shared correctly on it. How can this be fixed? is this a bug?
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Dynamic selection of drop-down options in a form
Hello, I am interested in finding a solution to dynamically choose what options a drop-down list displays when a certain value is selected in another drop-down. As an example: We have Category 1 and Category 2 with the following options: and a form with 2 drop-downs - one for category and one for option. When the user…
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Power BI Integration and Adding/Deleting columns
I have our exit interview metrics built in Power BI from a form/sheet in Smartsheet! LOVE it, working great until I added 2 columns that I do not want in Power BI, not sure how to do this. I have tried removing the columns in Power BI, then I just get errors on the refresh that the columns are not that, I have no clue what…
