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Copy Attachment cross-sheet
Hi All, We currently have 3 sheets, a master where there are close to 100 columns, a helper sheet with 15 columns & a sub master with 15 columns. There are further actions from there on. Idea is, everytime there is a new row added to the master, the helper sheet looks it up using Index Match & then the row is copied to the…
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Managing Across Multiple Companies w Multiple Accounts
Hi, I am involved in management across several companies. Though I could create workspaces for the different teams/ companies, I prefer to have each under a different subscription. Reasons include being able to have cost clearly split and billed per company, having separate branding on Smartsheet related to each company,…
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Why are my UK users getting updates and emails in French?
I have a UK user of our workspace that was granted access to Smartsheet by my colleague who lives in France and now the UK customer user keeps getting all emails and visuals in SS in French. Any ideas why and how i can get the UK user to get everything in English?
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Why do I have 2 accounts for one email address, and how do I merge the 2 accounts?
For some reason my smartsheet has 2 accounts for the same email address, one of these accounts I have managed to set up a number of projects and such, but it doesnt reflect on my other smartsheet account…? they have the same email addresses so I am very confused. In addition to this I have now been charged twice of the…
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How do I select the email sender to be the trigger person in an approval request?
Hi I have an approval request that works fine except for one thing. It always uses the my name (Admin) as the sender for the approval even though I am not part of that transaction, which forces the Approver to remove my name and manually change the name to the correct person in order to process the approval. The Help files…
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Card View
Hello, Is there anyway to select which fields are shown in card view when opening up the card? Also, does anyone have any suggestions on the best way to manage subtasks? Thank you!
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Enhancement Request: Timed Cycle Through Dashboards
I am planning on using dashboards as displays in my facility. Users will be able to go between dashboards by selecting items which will be hyperlinked to other dashboards. When they aren't in use I would like them to cycle. I can do this with some code on the computer the dashboard is open in, but it would be a nice…
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Workspace access with group access
Hello, I have setup access for a team of people that need to view an entire workspace. This same team will need edit access to individual worksheets. I set the workspace access individually, but created a group to assign the edit access to various sheets. The workspace access is taking precedents over the edit access when…
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Deleting or Deactivating Request emails
Hello, I have an automation where it send a request email automatically and it resends the same email 2 more times both request emails. I do it this way as a reminder and don't have to ask them to search their emails. Is there a way to automatically delete or deactivate the old request emails? I know I can manually do it…
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Search for a comment by a specific person
OK, haven't used the platform for a while, but can't figure this one out. I want to search for a comment by a specific person. I need to find all comments made by that person on my active sheet. I'm talking about the little comment/conversation bubble on the left side of the sheet. I can export the sheet to Excel, and then…