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Dashboard / task health workstream
I’m using Smartsheet dashboards as slides for a bi‑weekly meeting. I have 10 dashboards, one for each project. Each dashboard pulls data from its corresponding project plan, including workstream health (IT, Operations, Commercial, Marketing) and completion percentages. Currently, the only way I can see what has changed…
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Dashboard
I am making a smartsheet "ticket system" to communicate between one group to another group to produce artwork. But I need a dashboard that only shows that person's tickets so that can view current, open tickets and make comments to them without seeing everyone else's tickets. Is this possible?
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Worksheet Access and Permission
Good afternoon. Hoping someone can help. I want a co-worker to have edit permissions to a sheet within a workspace. I first gave editor permissions only to the sheet. This didn't work, they couldn't edit the sheet. I then gave view permission to the workspace and editor permission to the sheet, but they still can't edit…
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Recipients of an automated workflow notification are not receiving emails
"Hello Jake, a recipient isn't receiving alerts from Invoice Status Update" notification We created a form that feeds into a grid sheet and it has automated workflow to notify users from a cell (client emails) when criteria like "Received" and "Completed" are met Most of them work fine, but we have a group of them which…
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Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
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How to count one name in a multiple contacts per cell column
I am trying to use the count function to counts names in a multi-contacts column and it is not working. Help! I need to count how many times each of my testers are assigned to an UAT.
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Activity Log should reflect all changes made to a sheet (in detail) including Workflows
As of today, the activity log doesn't represent all of the activities undertaken on the sheet. For example, if a row hierarchy or conditional formatting has changed, columns formatted/hidden/unhidden or removed, it won't show up on the activity log in detail. This is difficult when we are trying to investigate the root…
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% Complete Not Working - Even When Dependencies are Enabled
Hello. I created a project plan and enabled dependencies. I was expecting my column titled "Percent (%) Complete" to calculate the overall percentage completed (see snapshot below). Can anyone tell me why this cell is not returning any %? I tried to get around this by entering an =AVG formula, but Smartsheet does not…
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Possible Bug? Budget Report Excluding Current Week (Unapproved) Hours
I’m seeing what appears to be a gap in the standard Budget Report within RM and would like to confirm whether this is expected behavior or a defect. When viewing a project and running the out-of-the-box Budget Report from the left sidebar, it uses the default filters: Entry Type: Future, Confirmed Approval Status:…
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Split One Intake Row into Multiple Rows in Another Sheet - Automation, Bridge help
I am building a responsibility tracker in Smartsheet. Team members complete a single intake form where they list up to five responsibilities, and under each responsibility up to three expectations (e.g., Responsibility 1 with Expectation 1A, 1B, 1C; Responsibility 2 with 2A, etc.). I’ve already built a Tracker sheet that…