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Calendar Apps not working properly after transferring to new Domain
Hello not sure if anyone has had this issue. My company was acquired and we are in the process of switching our email domain from example. @ABC (old company) to @XYZ (new company). The method we are using is adding @XYZ as and alternate email, then making it the primary. When I did this and then went into the Calendar App…
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How to complete Certification
My colleagues and I are stumped at how difficult it seems to understand how to get the Smartsheet Certified Professional accreditation. We've gone online and it seems very circular and not intuitive on how to get the cert. Not only do we see Smartsheet Certified Professional but then you have to start with the Builder Path…
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Start and end times on calendar app and calendar view
Ask: Allow start and end TIMES on the Calendar app and Calendar view to help with scheduling (not just start and end dates) Reason: Our team host and manages a bunch of events, some that span multiple days, but many that are single-day or multi-hour events(both online or in-person events.) We use SS to intake all the…
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Calculating Time in Smartsheet
Hello. In excel, I have a formula that calculates the departure time of a coach from point A by taking the arrival time (a variable I choose) and subtracting the travel time. I then have a formula that subtracts 15 min from the departure time for the load time. The final formula subtracts 15 from the load time for the spot…
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NEW! Real-time Inventory and Scheduling in Forms
Hey Community! Your forms just got smarter! You can now use linked dropdown columns in your sheet to automatically hide options as they are claimed. This is a perfect solution for tracking inventory or booking slots without worrying about over-selection. If you'd like to get this setup, all the info you need is in this…
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Date Based Automation Did Not Send Automated Email
We have a date-based automation that sends an automated email to our employees. The automations trigger is "When a date is reached" and that date is the date in a specific cell. The date in the CLIN 2 First Reminder cell is a date that is calculated by a formula. The formula looks at the hard-coded date in the CLIN 2…
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Document Builder Mapping Transfer
If I do a copy of a sheet that contains a mapping, I want that copy to have the same mapping without me having to reload the editable pdf and redo the mapping of the columns.
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Automating Email Alerts for Multi-Stage Document Review
Hi, I’m looking to set up email alerts for two stages of a document review. I’ve currently configured IF functions so that, once the ‘Document Received’ checkbox is selected, the status in the ‘Primary Review’ column automatically changes from ‘Not Started’ to ‘In Progress’. Stakeholders then tick off the relevant boxes in…
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Visibility of Pins
The Brandfolder knowledge base article on Pins says "Guests can't see pinned searches of the Brandfolder or Collection." However, we have Guest users who are utilizing Pins in the collection they have access to. Am I misinterpreting that statement in the knowledge base?
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Document Mappings Saved for Control Center Solution
Control Center is amazing at taking the hassle out of project creation! Document Generation is also great at eliminating extra work to create standardized documents! However, every time you create a new project in Control Center you must manually add and map each of your documents. This means project provisioning is no…