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Error message: Something went wrong with Resource Management...
Hi, While updating one of our sheets, my supervisor and I continue to receive this error message: "Something went wrong with Resource Management. Please make an update to your sheet and save the changes to try syncing again." Connecting Resource Management to a new sheet has no issues. I am online with a good connection,…
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PRE UTO
With the new agent request of Time off. Are agents also allowed to submit requests for Pre UTO? If so when the month resets and how many hours will be allowed per year Thank you for your resoponse
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Editing approved time in Resource Management
One of our managers has been hitting approve on time without going into too much of the detail. I now need to go back into another users account and remove some of the hours logged. If I hover over the time entry I need to change it says "This time entry has been approved and locked. Please contact your administrator if…
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Child spreadsheets that are reflections of a master spreadsheet
Hello everyone, I'm seeking a solution for my business and came across your company. I will describe my requirement to find out if your software can address my needs: In my business, we have a series of Google Sheets that we offer to our clients, functioning as CRMs. These CRMs have started to become more complex and…
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Folder Specific Calendars
Hi everyone, I wanted to set up folder specific calendar (each folder has projects from a specific country) to make sure that public holidays from that country are automatically considered in all the projects. How can I do this? I've seen that we can set up different calendars for each sheet, but I don't have enough time…
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RESOURCE MANAGEMENT PANEL NOT SYNC
Hi, when i link a smartsheet project in Resource Management, i get in the same problem every time (see yellow highlighted): Start date and End Date in Resource Panel are always showed at T-1 (1day difference). Anyone know the reason?
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How do we, as a new customer, add hours from our previous system?
I'm currently implementing Smartsheet Resource Management on behalf of our company and I've added in the 30 or so projects we are working on currently. I've also added in the number of hours within the Statement of Work for each project. Currently reports show that we've used around 20 hours on each project. This makes…
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Resource Management Allocation Percentage
We are using Resource Management for capacity planning of stations rather than people. The way that the allocation is set up as a % of day, or hours per day does not align with the way we should schedule. Ex. 8 hour day, task requires 12 hours. Schedule in resource management would show this as 75% over two days or 6 hours…
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Recover Deleted Account
Hi Is it possible to recover a deleted account? Thanks
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Solution needed for cross-departmental collaboration and communication.
I represent a small DMO with approximately eight isolated departments. Despite regular all-staff meetings and shared updates, we face challenges in cross-departmental communication and collaboration. I'm seeking a solution where each department can input their work updates and status, visible to the entire company.…